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Ask Curbed: Tax Abatement Delays

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"We are a 2-year-old condo in Harlem. We have been waiting for 2 years to get our J-51 tax abatement approved by the city. Inquiries through the consultant we used to file the application and through our councilwoman's office have received responses of 'there is a big backlog' and 'missing paperwork' (a made-up excuse), respectively. Nothing we have done seems to make any difference in moving the process along or holding anyone accountable. Meanwhile, all of our neighbors have tax abatements. Is this a common experience? How long should it take to get a J-51 approved?" [CurbedWire Inbox]