Hey tenants of Rockrose buildings: Noticed more cheery service from the doormen lately? They were all sent to doorman school taught by the head concierge of the Waldorf Astoria. Tips: Begin every conversation with "good" ("good morning," "good afternoon"), avoid giving commands, don't say "hi" and know where the best cup of coffee in the neighborhood is. Oh, and never go on strike and force us to take out our own garbage. That tip's from us. [Brick Underground]
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