Note to rental brokers: a recent survey finds that a scant 4.2% of prospective renters will go to a bricks-and-mortar brokerage when hunting for an apartment. More than half say it doesn't matter if their broker even has an office, since 94.2% communicate over email. And despite everyone everywhere's complaints about Craigslist, it's still the most overwhelmingly popular search tool. [Crain's]
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