clock menu more-arrow no yes mobile

Filed under:

MTA postpones plans for MetroCard machine maintenance

New, 3 comments

The planned “scheduled software upgrade” will be postponed until next week

[UPDATE]: Good news: the MTA has canceled its plans to carry out a “scheduled system upgrade” on MetroCard vending machines this weekend that would have stifled the machine’s ability to accept payments via debit or credit cards.

According to the New York Post, MTA spokesman Jon Weinstein said that the agency heard customer concerns “loud and clear” and will postpone the system maintenance until next week as a way to give customers more time to plan ahead. The MTA is also working on a way to shorten the maintenance process and will provide more details on the process on Monday.

If you need to re-up your MetroCard this weekend, it might be good to get that done sooner than later.

On Wednesday, NYCT Subway’s Twitter account tweeted that because of a “scheduled system upgrade,” MetroCard vending machines may not be able to accept payment via debit or credit cards. The system maintenance is due to begin Friday at 11:45 p.m., and according to the tweet, it could last until 5 a.m. on Monday morning.

It’s unclear whether this means all machines would be out of service for the full 53 hours, or machines at random stations would be experiencing outages throughout the weekend. We’ve reached out to the MTA for clarification.

As a reminder, only the larger MetroCard vending machines will accept cash, and “can only return up to $9 in change. The change given includes dollar coins, not bills.”

The MTA also tweeted a plug for its EasyPayXpress MetroCard, which does not require visiting a machine to refill; however, New Yorkers who signed up for one today wouldn’t exactly receive it in time to avoid the inconvenience of this weekend’s changes.

And if you guessed that reactions to this news were somewhere between “perplexed” and “infuriated,” give yourself a round of applause (Joe Lhota’s not going to be happy about this):

So let this be a reminder to make sure your MetroCard is filled—or that you’re carrying around a precise amount of cash—before you try and commute this weekend, just in case.